At Home is home, we're dedicated to ensuring you have everything you need for a relaxing and memorable stay in our unique 'home from home' AirBnB apartment. We pride ourselves on going the extra mile to cater to your comfort and convenience.

We understand that you might have some questions before booking your stay. Here are some of the most common queries we receive, designed to provide you with peace of mind and a clear understanding of what to expect at Home is home.

Information

Frequently asked questions

What essential amenities do you provide?

We provide a razor plug and fresh, clean towels. To ensure maximum security, our entry code lock changes every 24 hours and after every checkout. All details will be explained upon reservation.

What thoughtful extras do you offer?

We go above and beyond to ensure you have everything you need, including essential items for ladies, so you can feel truly at home.

How do you ensure a relaxing stay?

We make sure that you have everything you need to have a relaxing stay at Home is home.

Do you provide early luggage storage?

Yes! If you are making a reservation 2-3 days before your stay, we can arrange for someone to collect your belongings so they are waiting for you upon arrival. Plus, we are fully insured for your peace of mind.

Is there parking available?

Parking information will be sent with your booking confirmation details. It depends on the location of the property.

Are pets allowed?

Unfortunately, we do not allow pets at this time. We hope to accommodate furry friends in the future.

Do you have high speed internet?

Yes, high speed internet is included free of charge with your stay.

Our cancellation policy is clearly outlined during the booking process. Please review it carefully before confirming your reservation.

Local tips

What is the cancellation policy?

Explore the vibrant city of Birmingham with our insider tips! From hidden gems to must-see attractions, we'll help you make the most of your visit.

Explore our products

Our carefully curated selection of products is designed to cater to your specific needs and preferences. Each item in our collection represents our commitment to quality, functionality, and style. Browse through our offerings to find detailed descriptions, features, and specifications that help you make informed choices. Whether you're looking for everyday essentials, specialized items, or something unique, we have something to suit every taste and requirement.